TERMS & GENERAL CONDITIONS OF SALES
TACS is a brand distributed by the company RV DISTRIB.
Use of site
Accessing, browsing or otherwise using the site indicates your agreement to all the Terms and Conditions in this agreement, so please read this agreement carefully before proceeding.
Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of interacting with BRISTON content and shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.
You understand that when using the website www.tacs-watch.com, you will be exposed to User Submissions from a variety of sources, and that RV DISTRIB is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against RV DISTRIB with respect thereto, and agree to indemnify and hold RV DISTRIB, its Owners/Operators, affiliates, and/or licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the site.
All text, graphics, button icons, images, audio clips, and software (collectively, “Content”), belongs exclusively to JAUNET Paris or its affiliates. The collection, arrangement, and assembly of all content on this Site (the “Compilation”) belong exclusively to JAUNET Paris or its affiliates. All software used on this Site (the “Software”) is the property of JAUNET Paris, its affiliates or its Software suppliers. JAUNET Paris logos, slogans, trade names or words are registered trademarks, trademarks or service marks of JAUNET Paris, its affiliates, suppliers, or third parties. The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any manner that disparages or discredits us. You may not use any of our trademarks or service marks in meta tags without prior explicit consent.
This site may be accessed from countries other than France. This site may contain products or references to products that are not available outside of France. Any such references do not imply that such products will be made available outside France. If you access and use this site outside France you are responsible for complying with your local laws and regulations.
If it happens that a product is displayed with an incorrect price or inaccurate information due to a typographical error or an error in entering the price or information relating to the product, we reserve the right to refuse or cancel the possible orders made for the product displayed with an incorrect price. We reserve the right to refuse or cancel these orders, whether or not they have been confirmed and whether or not your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately make a bank transfer for the amount charged to your bank card account.
This site is created by and controlled by RV DISTRIB. As such, the laws of France will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.
Terms and conditions of sale
These Terms and Conditions of Sale apply to the purchase in worldwide of TACS branded products on www.tacs-watch.com. RV DISTRIB SARL is a French company with a share capital of 1,000 EUR, whose the French head office is based in Orée d’Anjou (49270), 40, La Patache registered on RCS of Angers under number 809 498 603, whose intra-community VAT number is FR38809498603, represented by Romain VERIGNEAUX.
Article 1 – Object
The object of this agreement is to define the terms of sale of products sold on the website www.tacs-watch.com (referred to hereinafter as “the Website”) between RV DISTRIB, the Seller, and any person aged over 18 and/or having the capacity to enter into a contract (referred to hereafter as “the Customer”) and wishing to make a purchase for his/her strictly personal reasons, excluding any professional or commercial purpose (referred to hereinafter as “the Parties”). It is expressly agreed between the Parties that the Terms and Conditions of Sale in effect on the date of purchase and accepted by the Customer govern their dealings exclusively. If a particular matter is not provided for in these Terms and Conditions of Sale, current practices in the sector of distance selling involving companies with their head office in France will be applied. This agreement is available in French and English. The Parties agree that in the event of contradiction between the different language versions, the French version will prevail.
Article 2 – Details of products
2.1. Description of products
Products available for sale on the Website are represented by high quality photographs and accompanied with a description of their key features. Products are described and presented as accurately as possible. However, given the computer technology used, products delivered may sometimes have minimal differences compared to the photographs on the Website.
The prices, in Euro (€), are inclusive of all taxes within the European Union and exclusive of tax outside the European Union.
Prices include Value Added Tax (VAT) applicable as of the date of the order in France. The Seller is free to change the sale price of its products at any time. However, the prices indicated at the time of purchase are the prices applicable to this purchase and cannot be modified once the Customer’s order has been confirmed. The price of products does not include delivery costs of the order which remain payable by the Customer, the amount of which will be indicated when checking the ‘cart’ as well as on the order before it is confirmed. By confirming an order, the Customer agrees to pay the full price previously indicated. In the case of an obvious error in the price of a product, the Seller reserves the right to cancel the purchase of this product, at no charge for the Customer.
The exact amount of shipping costs depends on the country to which the order is shipped. For more details on the shipping costs per country, the Customer is asked to refer to the Shipping policy section of the Website. The total price indicated on the final screen of the payment process and in the confirmation of receipt of the order includes taxes and shipping costs.
Outside the European Union and and the French Overseas Departments and Territories, Customs duties and taxes may be applied. They remain to be borne by the customer. These prices are to be fully understood as “delivered unpaid (or DDU “Delivered Duty Unpaid”) RV DISTRIB has no control over the administration and collection of these fees, they are the full responsibility of the person placing the order.
For your information , the refusal of payment by the customer of customs charges causes the cancellation of the order and refund. Transport costs and customs clearance if any, paid by KPWP to recall the order will be deducted from the amount refunded.
Article 3 - Order
3.1 – Placing orders
The Customer has to complete different stages to place an order on the Website:
3.1.1. Select products
3.1.2. Add products to cart
3.1.3. Check/Change order
3.1.4. Select delivery and billing options
3.1.5. Read and accept the Terms and Conditions
3.1.7. Confirm order
3.1.8. Receive an order confirmation.
The Customer can make changes to his/her cart prior to final confirmation. Once the Customer checks the required box and clicks on “Complete Order” at the end of the ordering process, he/she is bound by the order and accepts the RV DISTRIB terms and conditions of sale. Once the order is recorded, a confirmation message will be automatically displayed on the Website, indicating the order number and details of the products purchased. After receiving the order, the Seller will e-mail the Customer a detailed acknowledgement of receipt for his/her order indicating the products ordered and the amount billed (including taxes and shipping costs). By issuing this receipt, the Seller accepts the order placed by the Customer. By placing an order, the Customer accepts the prices and descriptions of products purchased as well as the Terms and Conditions of Sale in effect on the date of the order. For any exceptional orders (due to quantities ordered or delivery address in particular), the Customer must contact the Customer Service.
3.2 – Prior acceptance of Terms and Conditions of Sale
Prior to ordering anything from the Website, the Customer is required to read the Terms and Condition of Sale. By clicking on the “Complete Order” button the Client agrees to our Terms and Conditions of Sale. The Customer can save and print the Terms and Conditions of Sale in effect on the date of his/her order via the acceptance window or using the “Terms and Conditions” section of the Website. These Terms and Conditions of Sale can be changed at any time. However, the Terms and Conditions of Sale applicable to an order are those in effect on the date this order is placed.
3.3 – Refusal or freezing of order by Seller
In the case of a difficulty or dispute on a previous order, the Seller reserves the right to freeze the Customer’s order until the problem is resolved.
The Seller can also refuse or cancel an order in the following situations:
- the Customer’s bank details are unusable (incorrect or non-verifiable),
- the payment has been refused by the Customer’s bank or was not made in the set time,
- the delivery address provided by the Customer is incorrect or does not exist,
- the Customer is presumed not to have the capacity to contract or not to be ordering for his/her strictly person purposes,
- the price indicated was clearly incorrect,
- the order is identified by security systems as being unusual or fraudulent,
- the Customer has violated these Terms and Conditions of Sale,
- or for any other legitimate reason.
The Seller can then carries out some additional checks and ask the Customer for the documents or information required to fulfill the order. The Seller cannot be held liable for any damages or costs incurred following this refusal or freezing of an order.
3.4 – Availability of products
Orders are only honored if stock is available. Products offered and prices are valid when they are visible on the Website at the time the Customer is placing an order, according to available stock. If a product is not available after the Customer places an order, the Seller will inform the Customer by e-mail as soon as possible. The amount of the order will be recalculated and the Customer will be reimbursed for the value of the products not available or the whole of the amount of the order if it is completely unavailable, at the latest within 14 days after the Customer has placed the order. If the Seller cancels the order due to the unavailability of the products, the Customer is not entitled to any compensation. However, if a product is unavailable, the Seller can supply a product of an equivalent quality and price if the Customer agrees. The return costs resulting from exercising the right of withdrawal related to the substituted product are, in this case, paid by the Seller.
Article 4 – Payment
4.1 – Currency
For all the countries to which the Seller agrees to deliver the products, orders are payable in Euros (€). If the local currency of the Customer differs from the currency in which the prices appear on the Website, the Customer’s bank will apply the exchange rate in effect on the date of the order (unless a different rate is applied on a discretionary basis by the Customer’s bank). Consequently, changing the country of delivery can change the price of the products given the change in currency.
4.2 – Terms of payment
The Customer can pay for his/her orders on the secure payment server by Visa card or Mastercard indicating his/her card number, expiry date and the last three figures on the back of the card. The Customer’s account is debited as soon as the order is taked.
4.3 – Protection of payments
The Seller has set up a process for the protection of transactions with a view to ensuring the security, integrity and confidentiality of payments made on its Website. Credit card numbers are not stored in the Seller’s systems. When purchasing, the bank details and payment details of the Customer are encrypted using the SSL protocol (Secure Socket Layer) from when they are entered by the Customer until the end of the transaction. None of the Customer’s bank information goes through the Website or is recorded on a public server or on the Seller’s servers. The Customer’s bank details will therefore be requested again for each new order on the Website. However, the Seller cannot be held liable for damages resulting from events outside its control related to the use of electronic means of communication (failure or delay in the transmission of electronic communications/data, interception or manipulation of electronic communications by third parties and/or computer viruses).
4.4 – Reservation of title
The Seller reserves title to the products until it has received payment in full for the products.
4.5 – Promotional codes
With discount deals (promotional codes, discount vouchers, etc.), the Customer is eligible for an exceptional discount on the purchase of a single product or on an order for several products during the period of validity. These discount deals are only valid during the period of validity and are limited to the number of products and stocks available indicated on the deal concerned. Discount deals are personal, not transferable to a third party in any way whatsoever and can only be used for on-line purchases on the Website. Discount deals cannot be combined nor can they be combined with another special offer or promotion, unless stated otherwise in the deal. Discounts cannot under any circumstance be exchanged for cash. Discounts are deducted from the amount including tax of the product concerned or the order, excluding delivery costs which are paid by the Customer.
Article 5 – Delivery
5.1 – Delivery territory
Orders can be delivered in the countries listed in the Shipping policy section of the Website. If the Customer requires delivery to a territory other than those listed, he/she can contact Customer Service. However, the Seller can only meet this request if it is technically possible and the Customer agrees to bear all the resulting costs which will have been indicated by the Seller in advance.
5.2 – Delivery times
From Monday to Friday, orders confirmed before 12 p.m. (midday) CET and paid by card are handled during that day. Orders confirmed after 12 p.m. (midday) CET are handled on the first working day after the date of the order. Orders confirmed on Saturdays, Sundays or public holidays in France are handled on the Monday or first working day after. Delivery times are expressed in working days and vary according to the destination (working days are days actually worked in the company, which excludes Saturdays, Sundays and public holidays).
5.3 – Terms of delivery
The Seller has appointed different carriers to transport products ordered. The Customer must sign the delivery note issued to him/her by the carrier on delivery. If it is not possible to deliver the order to the Customer (Customer not in, address wrong or cannot be found, Customer has not provided necessary entry codes, inability to access delivery address, etc.) the carrier leaves to the Customer a note stating that he attempted to deliver the parcel and indicating the procedure to retrieve the parcel. More often, carriers attempt to deliver the parcel 2 or 3 more times at the delivery address and/or indicate the closest depot to the delivery address from which the parcel may be picked up. If the delivery is still impossible, the parcel is returned to the Seller and kept by him for 30 calendar days at the Customer’s disposal. Orders can’t be partially delivered. An unavailable product will be shipped within the 30 days from the order, if it is the case, the customer will be informed by e-mail.
5.4 – Inspection on delivery
On delivery, the Customer shall inspect the products and packaging to check whether the products are damaged or not. If the products are damaged, the Customer shall refuse the delivery and the Seller will reimburse him/her for the full price of the damaged products as well as the delivery costs within 7 days after the Seller has received the damaged products and recorded their return.
5.5 – Transfer of risks
The risk of loss or damage of products ordered is transferred to the Customer when he/she, or a third party designated by him/her, takes physical possession of the products ordered. However, the risks are transferred to the Customer at the time of delivery (on the agreed date) if the Customer, or a third party appointed by him/her, clearly does not take the reasonable measures necessary to take physical possession of the products ordered.
5.6 – Tracking of order
When ordering, the Customer is given an order tracking number. With this number, the Customer can obtain information about the progress of the delivery of the order via the website of the carrier nominated by the Seller, in the section for tracking parcels. The Customer is given the address of the carrier’s website in the order confirmation e-mail. The Customer can also contact the Customer Service if he/she has any questions relating to the tracking of his/her order.
Article 6 – Right of withdrawal
The Customer has a period of 30 days from the date on which he/she takes physical possession of the products ordered to return the product(s) at his/her cost. The returned product(s) have to be sent at the latest on the 30th day after which he/she took physical possession of the product(s). The Customer can return products ordered with no reasons given, provided that the products are intact and complete, are not stained or dirty and have not been washed or worn, in the original undamaged packaging. In the case of partial deliveries (several products ordered at the same time by the Customer and delivered separately), the withdrawal period starts from the delivery of the last product ordered. When the product consists of batches or several items, the withdrawal period starts from the delivery of the last batch or last item. The Customer informs the Seller of his/her decision to return the products before the end of the withdrawal period by sending the products back to the Seller along with the withdrawal from attached to the delivery note. The sending of either the withdrawal form or the products before the expiry of the withdrawal period must be provable (for example in the form of a postal receipt). Concerning items on sale or on free promotion, the Customer has a period of 7 days to return the products after the day on which he informed the Seller. The Customer only bears the direct costs generated by the return of the products. The Seller will reimburse the Customer for the full price of the products returned, excluding the delivery costs, using the payment method utilized to place the order as soon as possible and at the latest within 14 days after the date on which the Seller received the Customer’s withdrawal notice and the product(s). The period begins when the Seller receives the notice of withdrawal or the products. In general, for the computation of time, the day of receipt of the notice of withdrawal or the products shall not be counted as part of the period. If the last day of this period falls on a public holiday, a Saturday or a Sunday, the period shall end on the first working day thereafter. However, reimbursement will only be made when the products returned have been received by the Seller. The Customer is responsible for the return of the products until they are received by the Seller. Therefore, the Customer is strongly advised to return the products by a means allowing him/her to track his/her parcel.
After receiving the products, if the Customer would like to withdraw the contract, he/she can follow the simple steps below:
- Write an e-mail to the customer service : email@example.com
- Pack all returned product(s) with the invoice and the completed Returns Form in a secure carton or reuse the original packaging. All product(s) have to be securely enclosed in a package as the Seller cannot accept damaged product(s).
- Send to : FRENCHLOG – RV DISTRIB – 21 Rue de la Rabotière, 44800 Saint-Herblain, France.
- For security and peace of mind, the Seller strongly suggests sending insured registered post as we are not liable for loss of returned parcels.
- Once received in the warehouse, the returned product(s) will be inspected and processed within 8 working days. TACS WATCH will send an e-mail to inform the Customer about the modalities for the refund or the exchange of products.
No return can be made in person.
Article 7 – Commercial guarantees
When a product is covered by a commercial guarantee, terms of this special guarantee are set out directly in the instructions manual of the product concerned. Commercial guarantees do not deprive the Customer from his/her rights resulting from the conformity and hidden defects guarantees or any other action of a contractual or extra-contractual nature which he/she is recognized to have by law.
Article L 211-4 of the French consumer code
The seller is required to deliver a product which conforms to the contract and is held liable for any lack of conformity which exists upon delivery. He is also held liable for any lack of conformity caused by the packaging or the assembly instructions, or the installation if he assumed responsibility therefore or had it carried out under his responsibility.
Article L 211-5 of the French consumer code
To conform to the contract, the product must: 1. Be suitable for the purpose usually associated with such a product and, if applicable:
- correspond to the description given by the seller and have the features that the seller presented to the buyer in the form of a sample or model;
- have the features that a buyer might reasonably expect it to have considering the public statements made by the seller, the producer or his representative, including advertising and labeling;
2 º Or have the features defined by mutual agreement between the parties or be suitable for any special requirement of the buyer which was made known to the seller and which the latter agreed to.
Article L 211-12 of the French consumer code
Action resulting from lack of conformity lapses two years after delivery of the product.
Article 1641 of the French civil code
A seller is bound to a warranty on account of the latent defects of the thing sold which render it unfit for the use for which it was intended, or which so impair that use that the buyer would not have acquired it, or would only have given a lesser price for it, had he known of them.
Article 1648 al 1 of the French civil code
The action resulting from redhibitory vices must be brought by the buyer within a period of two years following the discovery of the vice.
Article 8 – Customer Service
For any question related to orders made on the Website, the Customer can contact the Customer Service team by e-mail à : (response within 2 working days) Service Client firstname.lastname@example.org
Article 9 – Personal data
Customers’ data are collected and processed by RV DISTRIB via its server in the France. Customers’ data are communicated to the Seller only to process their orders in Europe. These data are strictly confidential and intended for the Seller only and companies nominated by it to perform the contract of sale. It is handled strictly in accordance with the provisions of the data protection act in France (law n°78-17 of January 6th 1978 modified). In accordance with this act, the Customer has a right to access, correct, amend and remove information held about him/her. The Customer can exercise his/her right at any time by contacting the Customer Service indicating his/her name, address and e-mail address or by writing directly at: RV DISTRIB – 40, la Patache 49270 CHAMPTOCEAUX, France.
The Customer is informed that this automated processing of information had been declared to the CNIL (French data protection authority) under the number N°1765309 v 0 dated 13-05-2014. The Seller reserves the right to contact the Customers to confirm their personal data. However, to preserve the confidentiality and security of Customers’ personal data, the Seller does not directly solicit the confirmation of the complete bank details. The Seller may, in cases of suspected fraud to the credit card, ask the Customer a colour photocopy or a scan of his/her passport or identity card and a colour photocopy of the front of his/her card banking by masking the first 12 digits of card number. If the Customer does not wish to disclose these documents, he/she may cancel his/her order without charge.
Article 10 – Proof and archiving of transactions
The Customer and the Seller agree that any digital element exchanged between them (data, information, files, dates and times of logging onto website, etc) constitute admissible, valid, useable and probative proof. The Seller stores electronic documents relating to orders for a period of 10 years from the order being placed. Archives are kept on a reliable and durable medium in accordance with the current law. The Customer can request access to and/or a copy of the archived documents at any time by contacting the Customer Service.
Article 11 – Liability
The Seller accepts its liability for damages caused to the Customer following the violation by the Seller of its legal or contractual obligations. On the other hand, the Seller’s liability cannot be incurred in the case of non-fulfillment of its legal or contractual obligations attributable either to an unforeseeable and insurmountable act on the part of a third party to the contract, or to a case of force majeure as defined by French case law, or due to the act or fault of the Customer. Similarly, the Seller’s liability cannot be incurred for any inconvenience or damage related to the use of the Internet, in particular an interruption in the availability of the Website, a break in service, an outside intrusion or the presence of computer viruses, damages or alterations of data or files or for any indirect damage, whatever the causes and consequences. The Website may contain links to third party websites not published or controlled by the Seller which therefore declines all liability as to their content and as to the relations the Customer might enter into with these third party websites.
Article 12 – Entirety and validity of Terms and Conditions of Sale
If one of the clauses of this contract becomes null and void due to a change in regulations or a legal decision, this would not in any case affect the validity and respect of the other provisions of these Terms and Conditions of Sale. The Terms and Conditions of Sale applicable are those in effect on the date of the sale.
Article 13 – Applicable law and jurisdiction
Subject to more favorable public policy provisions of the law of the country in which the Customer has his/her usual residence, these Terms and Conditions of Sale as well as relations and/or disputes resulting from sales on the Website are governed by French law. In the case of a dispute that cannot be resolved amicably, the Customer can choose to bring an action before the courts of the country where the Seller is based.